Privacy Policy

 

Privacy Policy

Effective Date: 23 September 2026

Bilal School ("School," "we," "us," or “our”) operates the Bilal School ERP mobile application and the Bilal School ERP web-based platform available through our school website.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when students, parents/guardians, teachers, staff, administrators, or other authorized users use the Bilal School ERP application and related services.

By using the Bilal School ERP application or related services, you acknowledge that you have read and understood this Privacy Policy.

1. School and Contact Information

Bilal School

12th Khetwadi,
Maulana Shaukat Ali Road,
Girgaon, Mumbai – 400004, Maharashtra, India.

Email: bilalschool2015@gmail.com

For privacy-related questions, data-related requests, or account/deletion requests, please contact us at the above email address.

2. About Bilal School ERP

Bilal School ERP is a school management platform intended for authorized users of Bilal School.

The application may provide access to services such as

  • Student information

  • Parent/guardian information

  • Student attendance

  • Staff/teacher attendance

  • Homework and classwork

  • School notices and announcements

  • Digital diary

  • Examination schedules and results

  • Timetable information

  • Holiday information

  • Fee information and payment status

  • Student remarks and academic information

  • Communication between school and parents

  • Other school-related information and services

Access to particular features depends on the user's role and permissions assigned by the school.

3. Information We May Collect

Depending on how you use the application and the services enabled by the school, Bilal School ERP may process the following information.

A. Student Information

This may include:

  • Student name

  • Student admission/enrolment number

  • Class and division

  • Roll number

  • Date of birth

  • Gender, where required by the school

  • Student photograph

  • Parent/guardian information

  • Attendance records

  • Academic information

  • Examination and assessment information

  • Homework/classwork information

  • Remarks and school records

  • Fee-related information

  • Other information entered by authorized school personnel

B. Parent/Guardian Information

This may include:

  • Parent/guardian name

  • Mobile number

  • Email address

  • Relationship with the student

  • Communication information

  • Login/account information

  • Information required for school communication and services

C. Teacher and Staff Information

For authorized teachers and staff, the system may process:

  • Name

  • Employee/staff ID

  • Contact information

  • Attendance information

  • Assigned classes and subjects

  • Timetable information

  • Academic/work-related information

  • Login credentials

  • Other information entered by authorized school administrators

D. Login and Account Information

To provide secure access, we may process information such as

  • Username or registered mobile number

  • Password or authentication information

  • User role

  • School/student/staff identification information

  • Login and account-related information

Passwords should be stored and handled using appropriate security mechanisms and should not be visible to ordinary users.

E. Device and Technical Information

The application may automatically process limited technical information necessary to provide and secure the service, such as:

  • Device type

  • Operating system

  • Application version

  • Device identifiers where technically required

  • IP address

  • Crash/error information

  • Basic diagnostic information

  • Network information required for communication with the ERP server

We do not use technical information for purposes unrelated to providing, maintaining, securing, or improving the application unless otherwise disclosed.

4. How We Use Information

Information processed through Bilal School ERP may be used to:

  • Provide school management services

  • Authenticate authorized users

  • Display student and staff information to authorized users

  • Record and display attendance

  • Provide homework and classwork information

  • Provide examination and academic information

  • Display school notices and announcements

  • Provide timetable and holiday information

  • Manage school fee information

  • Facilitate authorized online payment services where enabled

  • Send school-related notifications

  • Enable communication between the school and authorized users

  • Maintain school records

  • Provide administrative and reporting functions

  • Detect, prevent, and investigate unauthorized access or misuse

  • Maintain application security

  • Troubleshoot technical problems

  • Improve reliability and functionality of the ERP system

  • Comply with applicable legal and regulatory requirements

We do not sell student, parent, teacher, or staff personal information.

5. School-Controlled Information

Bilal School ERP is primarily a school-management system. Much of the information available through the application is entered or managed by Bilal School or authorized school personnel.

The school determines which student, parent, teacher, and staff information is entered into the ERP and which users are authorized to access particular information.

Users should contact Bilal School for questions concerning school records or information maintained by the school.

6. Information Sharing

We may share or provide access to information only where necessary for legitimate purposes associated with operating the school ERP services.

Information may be accessible to:

Authorised School Personnel

School administrators, teachers, staff, or other authorized personnel may access information according to their assigned roles and permissions.

Service Providers

We may use trusted service providers for services such as:

  • Cloud/server hosting

  • Application infrastructure

  • Database services

  • Notifications

  • Technical maintenance

  • Security

  • Payment processing, where enabled

Such service providers may process information only as necessary to provide their services to us or the school and subject to applicable contractual and legal requirements.

Payment Service Providers

If online fee payment is enabled, payment transactions may be processed through the payment gateway selected by the school.

Payment card, banking, UPI, or other payment credentials may be handled directly by the relevant payment service provider according to its own privacy policy and security practices.

Bilal School ERP does not intentionally store complete card numbers, CVV numbers, or banking passwords.

Legal Requirements

We may disclose information where required by applicable law, regulation, legal process, court order, or governmental authority, or where reasonably necessary to protect the security, rights, property, or users of the school or the service.

7. Student and Children's Privacy

Bilal School ERP is intended to support school administration and communication between the school, students, parents/guardians, teachers, and authorized staff.

Because the service may contain information relating to students who are minors, access to student information is restricted according to user roles and school permissions.

We do not knowingly use children's personal information for behavioral advertising or sell children's personal information.

Parents/guardians who have questions about information relating to their child should contact Bilal School using the contact details provided in this Privacy Policy.

8. Notifications

The application may send notifications relating to school activities, including:

  • Attendance

  • Homework/classwork

  • Notices

  • Announcements

  • Examination information

  • Fee reminders

  • Timetable information

  • School events

  • Other school-related communications

Users may be able to control notification settings through their device settings or application settings, depending on the functionality provided.

9. Camera, Photos, and Files

If the application requests access to the camera, photos, files, or other device features, such access will be used only for the relevant functionality of the application.

For example, access may be required for:

  • Uploading a profile photograph

  • Uploading documents

  • Submitting information requested by the school

  • Other school-related functionality

The application should request such permissions only when the corresponding feature requires them.

10. Location Information

Bilal School ERP does not require precise location information unless a particular school feature specifically requires it.

If location access is introduced for a specific feature in the future, the relevant purpose and permission requirements will be disclosed to users before or when the permission is requested, as applicable.

11. Data Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Accidental loss

  • Destruction

  • Alteration

  • Misuse

Security measures may include access controls, authentication, server security, encryption during transmission where supported, role-based permissions, and monitoring of the ERP infrastructure.

However, no internet-based service can guarantee absolute security.

12. Data Retention

School information may be retained for as long as reasonably necessary for:

  • Providing school services

  • Maintaining academic and administrative records

  • Meeting school recordkeeping requirements

  • Legal or regulatory requirements

  • Resolving disputes

  • Maintaining security and audit records

The retention period may vary depending on the type of information and the school's requirements.

13. Account and Data Deletion

If the application provides an account-based service, an authorised user may request deletion of their account or applicable personal information by contacting Bilal School at:

bilalschool2015@gmail.com

The request should include sufficient information to identify the relevant account.

Because Bilal School ERP contains school records, some information may be required to be retained by the school for legitimate administrative, academic, legal, accounting, or recordkeeping purposes.

Where deletion is applicable, we will process the request in accordance with applicable requirements and our legitimate recordkeeping obligations.

14. Third-Party Services

Bilal School ERP may use third-party services necessary to operate specific features of the application, such as hosting, notifications, analytics, security, or payment processing.

Third-party providers may have their own privacy policies governing information processed through their services.

Where third-party services are used, we expect them to handle information in accordance with applicable contractual, security, and legal requirements.

15. Cookies and Web Technologies

The Bilal School ERP web platform may use cookies, sessions, local storage, or similar technologies where necessary for:

  • User authentication

  • Maintaining login sessions

  • Security

  • Application functionality

  • Preferences

  • Performance and troubleshooting

These technologies are primarily used to provide and secure the service.

16. User Responsibilities

Users are responsible for:

  • Keeping their login credentials confidential

  • Not sharing passwords with unauthorized persons

  • Using the application only for authorized purposes

  • Informing the school if they suspect unauthorized access

  • Providing accurate information where they are responsible for entering information

The school may suspend or restrict access where misuse or unauthorized access is suspected.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Application functionality

  • School services

  • Data practices

  • Security practices

  • Legal or regulatory requirements

The updated Privacy Policy will be published on the relevant website or application page.

The "Effective Date" at the beginning of this Privacy Policy will indicate when the policy was last updated.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of personal information, please contact:

Bilal School

12th Khetwadi,
Maulana Shaukat Ali Road,
Girgaon, Mumbai – 400004,
Maharashtra, India.

Email: bilalschool2015@gmail.com

We will review privacy-related requests and respond as appropriate.

19. Acceptance

By accessing or using Bilal School ERP, users acknowledge that they have read and understood this Privacy Policy.

Bilal School: Website & ERP: www.bilalschool.in
12th Khetwadi, Maulana Shaukat Ali Road, Girgaon, Mumbai – 400004
Email: bilalschool2015@gmail.com
Phone: 9324187443